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How long should I expect a customized order to take?Depending on the size and design, the estimated timeline will be given upon the specific order.
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Do you offer a refund or allow for returns on products.I do not offer any refunds or returns unless it was a mistake by me. Meaning that I made a human error such as spelling. I do offer an exchange or redo with no charge,
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Do you offer any other products besides what is listed on your website?Yes! You can message me on my Facebook page, send a request from my website, or email me at lvw102896@gmail.com. I look forward to creating something special for you.
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How would I pay for a customized product not listed on your website?Any customized orders not listed will require a 50% nonrefundable deposit once all details are agreed upon. **Note: Once a project has begun there can NOT be any changes made at that point.**
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What are your hours?I am open from 12a to 12p.
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How long does it take you to respond?I will respond within the within 1 day or sooner depending on when I receive a message.
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Where are you located?I am located in the Greenville/Mauldin area. I am only online operated, but can meet in person to discuss details on projects or commissions. I also attend local craft fairs and market places throughout the year.
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